Francois Serin

Client Account Manager

Francois is Machina Research's Client Account Manager who joins the company with diverse experience and skills developed over 14 years within the Sales and Customer Services fields.

Previous experience includes Research Content Specialist at Gartner Inc, where he was responsible for managing and ensuring revenue growth of new acquisitions and existing relations of Gartner’s clients by supporting and providing industry information for their strategic business decisions. He has also spent time at BT where he was Sales Advisor & Customer Service. 

Francois is characterised by a strong work ethic and is considered an expert in the building and management of customer relationships.

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