M2M CSP Benchmarking Report 2014
The M2M Communications Service Provider (CSP) Benchmarking Report 2014 gives Machina Research’s view on the likely long-term success of Communication Service Providers in the M2M market in terms of generating margin from M2M services. The focus is squarely on the expectation for future, rather than historic, success (although the latter may be an indicator of a predisposition to the former).
There are two main reasons for examining the M2M capabilities of the CSPs. Firstly it can act as a guide to potential customers on which M2M service providers to shortlist. Enterprises looking to implement an M2M solution will frequently be both implementing a complex solution for which they need expert help and making a long-term commitment. They require a high degree of certainty that they are making the right choice of CSP. Secondly, CSPs are constantly on the look-out for best practice in this developing market. Examining the capabilities of competitors is a good way to highlight areas for improvement.
In this year’s report Machina Research has expanded the global focus. It includes profiles of fifteen CSPs: AT&T, Deutsche Telekom, Etisalat, KPN, NTT Docomo, Orange, SingTel, Sprint, Swisscom, Telefónica, Telekom Austria M2M, Telenor, TeliaSonera, Verizon and Vodafone. With these companies we cover the biggest global carriers as well as the most prominent regional M2M players. Machina Research analysed the CSPs on six criteria: Pedigree, Platforms, Place, Partnerships, Process and People.
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