Machina Research publishes Strategy Report on SLAs in M2M and IoT
Today Machina Research published a Strategy Report looking at the thorny subject of Service Level Agreements in M2M and IoT. For much of the industry SLAs have received scant attention, with the focus being on relatively easily controlled and managed parameters that do little to guarantee quality of service for increasingly critical applications. Over the next few years CSPs, M2M Service Providers, Platform Vendors and various others in the M2M and IoT ecosystem will need to focus more attention on providing a joined up approach to SLAs for Enterprise IoT customers. The Strategy Report "Service Level Agreements in M2M & IoT" by Emil Berthelsen examines the current state of play for SLAs and some of the emerging best practice in the field.
Access the report HERE.
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